Shipping Related
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- What delivery channels to be supported in the store.
The EMS / DHL / UPS / FEDEX / TNT express and Post Air Mail (ePacket included) are supported here.
ePacket Service just fot United States,Canada,Australia,Russian Federation,United Kingdom,France,Norway,Israel,Ukraine.
Nehterland Post could for Euro area and North American.
You can choose one of them as a appropriate shipping way when you are making an order in the store
Of course,you can send us an email if you have your own express account at dhl,ups,fedex,tnt and want to pay the shipping cost via your own account after the package arrived at your destination address.
- Remote areas for shipping
There's something important need to pay attention when choosing the shipping way. the dhl/ups/fedex/tnt has its restricted remote area. If insist on shipping to a remote areas, you will have to pay extra high remote delivery costs.
There's a tips to solve the problem about shipping to remote areas. In most cases, the remote areas defined by different express are not the same. That means you could choose another express.
How to know whether destination area is a remote area ? You can make a call to you choosed express at you local.
eg. DHL has not any remote area in USA
eg. EMS dosen't have any remote area in the world. So dosen't the Post.
- Estimated shipping time of arrival
To USA as a reference is shown in the table below. To other area is diiferent.
|
Express Channel |
Destination Area |
Estimated time |
| DHL Express | United States | 4 ~ 6 days |
| UPS Express | United States | 4 ~ 6 days |
| TNT Express | United States | 4 ~ 6 days |
| Fedex Express | United States | 4 ~ 6 days |
| -- | United States | |
| Post Air Mail | United States | 9 ~ 15 days |
OH (USPS) United States 9 ~ 15 days
- Where to track the package
You could track your package several days later after it's sent. There's some tracking website on line.
| Channel Name | website for Tracking via tracking number | Remarks |
| dhl express | http://www.dhl.com/en/express/tracking.html | / |
| tnt express | http://tnt.expresstracking.org/ | / |
| ups express | https://www.ups.com/WebTracking/track | / |
| fedex express | https://www.fedex.com/apps/fedextrack/ | / |
| ems | http://www.17track.net/en | / |
| china post/(ePacket) | http://www.17track.net/en | (*0*) |
| 4PX | http://www.17track.net/en | / |
(*0*) --> 90% of the countries in the world does not support tracking information query after the package leaving China when via china post except ePacket.
- What to do when package arrive at your local.
It's very important to leave your frequently-used phone number for delivery. When the package arrive at your local, the courier might call you for whether it's a right time to deliver it or for something about it.
About the post service:
Usually, the post station don't call you when you package arrive at the local post station.And it's kept for a long time by local post station till you call them for it.
About the express service:
The courier will call you and deliver your package to the address your left with the order. please check the tracking info and the call from courier.
- Notice
If have any question about shipping, please don't hesitate to send us email. We will reply you with 24 hours.
eMail : zyvpee@gmail.com